Privacy Policy

Effective Date: September 2024

At FoxFreela ("we," "us," "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://www.foxfreela.com  and services. It also explains your rights under the General Data Protection Regulation (GDPR) and other relevant laws.

1. Data We Collect

We collect and process the following data through our website:

a. Personal Data via Contact Forms

When you submit information through our contact forms, we may collect:

• Name
• Email address
• Budget (if provided)
• Phone number (if provided)
• How did you hear from us? (if provided)
• Plans
• Service
• Message content and any other details you voluntarily provide

Purpose: This data is used to respond to your inquiries, provide support, or follow up on service requests.Legal Basis: Consent and legitimate interest (responding to your inquiries).

b. Analytics Data via Matomo

We use Matomo Analytics to collect anonymized data to understand how visitors interact with our website. The information collected includes:

• Anonymized IP addresses (Matomo anonymizes the last digits of the IP address to ensure it cannot be used to identify users)
• Device type, operating system, and browser information
• Referrer URL (the site you visited before arriving at ours)
• Pages visited and time spent on the site
• Interactions with our website (e.g., clicks, navigation)

Purpose: This data is used to improve our website, enhance user experience, and monitor website performance.Legal Basis: Legitimate interest (website performance and analytics).Data Retention: Analytics data is retained for a period of [insert retention period], after which it is automatically deleted.

c. Behavioral Data via Microsoft Clarity

We also use Microsoft Clarity to better understand how users interact with our website. The data collected includes:

• Click and scroll tracking
• Session replays
• Heatmaps to visualize how users engage with content

Purpose: This information helps us optimize the website design and improve user experience.
Legal Basis: Consent (via cookie consent banner, where applicable).
Data Retention: Behavioral data collected by Microsoft Clarity is retained for [insert retention period] and anonymized as per Microsoft's data privacy policies.

2. How We Use the Data

We use the data collected for the following purposes:

• To respond to inquiries submitted through contact forms
• To monitor and improve our website's functionality and performance
• To enhance the user experience by understanding how visitors interact with the website
• To comply with legal obligations and protect our legitimate business interests

3. Sharing Your Data

We do not sell or share your personal data with third parties, except in the following cases:

• Service Providers: We may share anonymized data with third-party service providers to help improve our website or services, such as hosting providers or analytics tools (e.g., Matomo and Microsoft Clarity).
• Legal Obligations: If required by law, we may disclose your information to public authorities or government agencies.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You can request deletion of your personal data at any time by contacting us.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to the data we have collected about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to legal limitations.
• Right to Restrict Processing: You can request that we restrict the processing of your data.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as for marketing purposes.

To exercise any of these rights, please contact us at [Your Email Address].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

a. Matomo Cookies

Matomo sets cookies to track user interactions with our website. These cookies help us collect anonymized data for analytics purposes. Matomo respects the 'Do Not Track' feature in browsers, so if you have it enabled, Matomo will not track your activities.

b. Microsoft Clarity Cookies

Microsoft Clarity uses cookies to collect user session data and track interactions like clicks and scrolls. You can control the use of these cookies through your browser settings or through our website's cookie consent banner.
Opt-Out: You can opt out of analytics and behavioral tracking by configuring your browser settings or by using the opt-out options provided in our cookie banner.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. However, please be aware that no method of transmitting information over the internet is completely secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

• Email: contact@foxfreela.com
• Phone: +49 174 6626856
• Address: Am Brungshof 1c, Siegburg - Germany

Data request